Careers

We are seeking a highly skilled IT & Network Manager with 8–12 years of experience to join IIT Madras Research Park and lead the design, implementation and maintenance & support our expanding network infrastructure. The ideal candidate will ensure the integrity of a high- availability network infrastructure to optimize performance for users and systems.

About IITM Research Park:
Innovation thrives when faculty, students and industry professionals interact in a formal or informal environment. The IIT Madras Research Park, promoted by IIT Madras, is India’s first University based Research Park epitomising what can be achieved by this confluence – bringing unlike minds together. The Research Park provides over 1.2 million square feet of collaborative workspace for R&D companies and deep-tech start-ups to nurture, promote and sustain innovation and entrepreneurship through Industry – Academia interaction. The innovation ecosystem enables quick and easy formal and informal exchange of ideas leading to collaboration and commercialization of R&D, delivering strategic value by reducing the cycle time for innovation. IIT Madras Research Park is a bustling campus with about 5,000 professionals across 250 plus Corporate R&D Units, Multinational Research Centres, Public Sector, Government Research bodies, IIT Madras Centres of Excellence, Laboratories and Start-ups.

Key Responsibilities:
• Design and deploy functional networks (LAN, WLAN, WAN).
• Configure and install software, servers, routers, and other network devices.
• Monitor network performance and ensure system availability and reliability.
• Perform network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations.
• Troubleshoot network issues and outages, scheduling upgrades, and collaborating with network architects on network optimization.
• Report network status to key stakeholders and management.
• Support firewall administration, VPN, proxy services, and other security-related configurations.
• Assist with disaster recovery and backup procedures.
• Effectively handle client interactions, providing technical support and clear communication to ensure satisfaction and build strong professional relationships.
• Monitor and maintain the building management system and expertise in the Modbus protocol.
• Troubleshooting and installing the CCTV cameras and NVRs.
• Manage Amazon Web Services (EC2, VPC, EKS, Cloud front, Cloud watch, Routing, ELB).
• Manage and support OS – Windows, Linux (Ubuntu and Centos) and Mac.

Required Skills and Qualifications :
• Bachelor’s degree in computer science, Information Technology, or a related field.
• 8-12 years of hands on experience in network administration and network engineering, including expertise in network infrastructure design and management.
• Experience with routing and switching technologies (Cisco, Juniper, D-Link etc.).
• Proficiency with network diagnostic, monitoring, and analysis tools (Wireshark, SolarWinds, nmap etc.).
• Good knowledge of TCP/IP, subnetting, DNS, DHCP, NAT, VPN, VLAN, and firewall configurations.
• Hands-on experience with operating systems (Windows Server, Linux).
• Knowledge of IT security best practices.
• Excellent problem-solving and communication skills.
• Cisco CCNA certification or CCNP (preferred).

Familiarity with SD-WAN technologies :
• Knowledge of network automation tools and scripting (Python, Ansible, VBA etc.).
• Understanding of EPABX systems and QoS configuration.
• Experience with load balancers and high availability solutions.
• Knowledge of ITIL frameworks and documentation practices.
• Experience of IT asset management and procurement.
• Designing the system based on the user requirements.
• Expertise in installing, testing, troubleshooting, and managing fiber optic cables

including termination, splicing, and patch panel management for high-speed network connectivity

Job Title: Manager – IT & Network